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Freshservice - Service Management Solutions

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 150000 businesses worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Freshservice - Service Management Solutions

Products:

  • Freshdesk: Empower your support team to work together and resolve customer issues faster.
  • Freshservice: Streamline your IT service and manage internal requests from your employees
  • Freshteam: Recruit and onboard top talent. Manage all employee data and time off in one place.
  • Freshsuccess: Prevent churn, increase account expansion, and strengthen customer relationships
  • Freshworks CRM: Align your sales and marketing teeams to create better experiences with all-in-one CRM
  • Freshchat: Engage with website visitors and product users for sales and customer success
  • Freshping: Monitor your website's availability. Get down alerts and status pages for free.
  • Freshcaller: Reimagine your cloud-baseed phone system for businesses of all sizes across 90+ countries.
  • Freshstatus: Setup your hosted public status page, in 1-click, free forever.
  • Freddy AI for CX: Effortlessly deliver great customer experiences with Freddy AI.

Features:

  • Bridge the gap between IT and the business
  • Standardize processes and service delivery with an ITIL-aligned setup
  • Deliver uninterrupted digital services to your employees and customers
  • Manage all your service desk and project operations together
  • Take complete control of all your IT and non-IT assets
  • Comprehensive analytics to help you make informed decisions
  • Extensions

https://freshservice.grsm.io/venkateshsrinivasan3296

https://www.svcfacilitators.com/software-security/freshservice

#freshservice #cloudbased #itsm #itorganization #aws #dropbox #crmsoftware #digitalservice #analytics 

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