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Freshworks CRM

 Freshworks CRM provides businesses with SaaS customer engagement solutions. Freshworks makes it fast and easy for businesses to delight their customers and employees.

Products:

Customer Experience:

  • Freshdesk
  • Freshchat
  • Freshcaller
  • Freshsuccess

Sales & Marketing:

  • Freshworks CRM

IT Service Management:

  • Freshservice

HR Management:

  • Freshteam

Tools:

  • Freshping
  • Freshstatus
Freshworks CRM provides businesses with SaaS customer engagement solutions

Platform:

  • Freshworks Neo: Leverage a flexible, end-to-end, AI powered enterprise platform to unify customer experiences, enhance employee productivity and empower an ecosystem of developers and partners. Scale with the power of Freshworks Neo.
  • Freddy AI: Elevate your customer support experience, make smarter business decisions, and increase employee productivity with Freddy AI, the enterprise-grade AI engine powered by Freshworks Neo.

Features:

  • Analytics
  • Neo Admin Center
  • Collaboration
  • Events and notifications
  • Unified Customer Record

Solutions:

  • Customer-for-life Software for SMBs and mid-market enterprise
  • Freshworks for support teams
  • Freshworks for IT teams
  • Freshworks for sales teams

https://freshworkscrm.grsm.io/venkateshsrinivasan3296

#freshwork #crm #saas #smb #collaboration #enterpriseplatform #freddyAI #customerrecord #freshchat #freshteam

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